As the Coronavirus (COVID-19) continues to impact our communities, our customers and our associates, we wanted to take a moment to reach out to let you know what Byrider is doing to help prevent the spread of the virus.
The well-being and safety of our customers and our associates is our top priority and is at the center of every decision.
Our teams have been working diligently to stay on top of guidance from the Center for Disease Control (CDC) and related health agencies, and we are actively keeping our associates updated on preventative practices and preparedness plans.
We remain committed to our customers and making it easy for you to continue to make payments either via phone or online.
We understand our customers may be impacted during this time. While we are currently working on a program to help affected customers, please connect directly with your local dealership and stay in close contact with us regarding any loan payment challenges you may encounter.
We will continue to be making adjustments as new information is made known and are taking the following measures to help conform to CDC social distancing and safety guidelines. We are taking the following measures to conform to CDC social distancing and safety guidelines. These measures may be adjusted as new information emerges.
During your visit:
Location cleaning and sanitization:
Vehicle cleaning and sanitization:
To both continue to service our customers and conform to health standards, we will be focusing on purchasing our vehicles from online sources.
This is a rapidly evolving situation, which naturally causes a range of emotions – that is understandable as this is new territory for all of us. In times like these, we support, we listen, and we learn.